Frequently Asked Questions
Everything you need to know about shopping with Mudpuppy
How do I determine my correct size?
Each product page features a detailed sizing guide with specific measurements. Because our fits range from slim to oversized, we recommend comparing these measurements against a similar garment you already own for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Domestic delivery typically takes 3-5 business days depending on your location.
Are your materials sustainably sourced?
At Mudpuppy, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and local customs regulations.
How should I care for my Mudpuppy garments?
To maintain the longevity of your clothes, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are also printed on the internal care label of every piece.